Frequently asked questions
Sumatra Orangutan Treks
Sumatra Orangutan Treks
Bukit Lawang, North Sumatra
Welcome to the official FAQ page of Sumatra Orangutan Treks, your trusted local operator for orangutan trekking in Bukit Lawang, the gateway to Gunung Leuser National Park, one of Southeast Asia’s richest rainforests.
Here you’ll find answers to the most common questions from travelers planning to see wild orangutans, join a Bukit Lawang jungle trek, or experience eco‑friendly adventures in Sumatra.
-
We are a local eco‑tourism operator specializing in Bukit Lawang jungle trekking and guided wildlife tours to see critically endangered Sumatran orangutans. Our focus is safe, responsible, and conservation‑based adventures inside Gunung Leuser National Park.
-
Sightings cannot be guaranteed because orangutans are wild animals, but Bukit Lawang is one of the best places worldwide to see them. On our 1‑day, 2‑day, and 3‑day treks, the chance is extremely high — most guests see several orangutans.
-
Yes. Our tours are designed for all fitness levels: beginners, families, first‑time jungle hikers, moderate trekkers, and experienced adventurers. Guides adjust the pace and route to your comfort.
-
We provide a wide range of Sumatra jungle trekking tours:
-
Comfortable trekking shoes
Water bottle
Lightweight clothing
Rain jacket
Camera or phone
Mosquito repellent
Personal medication
Small backpack
We provide sleeping gear, meals, and experienced guides for overnight treks.
-
Private car from Medan or Kualanamu Airport (2.5–3 hours)
Local bus from Pinang Baris Station (3–4 hours)
We can arrange private transfers directly from your hotel or the airport. Contact Us
-
Responsible Travel Commitment
This tour is designed with respect for wildlife, culture, and nature:
Ethical Trekking – No feeding or touching orangutans; strict eco-guidelines followed
Community Support – Local guides, drivers, and family-run hotels benefit directly
Eco-Friendly Practices – No single-use plastics; water refills and local ingredients used
Sustainable Tourism – A portion of proceeds supports conservation in Gunung Leuser National Park
-
The dry season (May–September) is ideal, but treks are available year‑round. The rainforest is beautiful even in the rainy season (October–April).
-
Yes. Children aged 6+ can join easier treks. We offer family‑friendly orangutan tours suitable for kids and parents.
-
-
Yes, a small deposit is required to secure your trekking date. The balance is paid upon arrival in Bukit Lawang.
-
We offer flexible cancellations. Refunds depend on how far in advance you cancel.
-
Absolutely. We offer private treks, photography tours, research expeditions, long jungle adventures, family tours, and slow‑paced nature walks.
Ready for your adventure?
👉 Explore our Tours or Contact Us today to plan your orangutan trekking experience in Bukit Lawang.
“Travel ethically. Protect wildlife. Empower local communities.”